Crowdsourcing & Coproduction
These projects cover a range of topics including public sector crowdsourcing, coproduction, co-assessment, co-design, and related topics
Published works
- “Coproduction of Government Services and the New Information Technology: Investigating the Distributional Biases.” Public Administration Review, 73 (5): 687-701
- “A Framework for Using Crowdsourcing in Government.” International Journal of Public Administration in the Digital Age, 3(4): 57-75
- “Intelligence and information gathering through deliberative crowdsourcing. Journal of Public and Nonprofit Affairs, 3(1), 55-78
- “Does Technologically Enabled Citizen Participation Lead to Budget Adjustments? An Investigation of Boston, MA and San Francisco, CA.” American Review of Public Administration, 47(8): 945–961
- “Citizen Representation in City Government-Driven Crowdsourcing.” Computer Supported Cooperative Work, 28(5): 883–910
- “Determinants of 311 response time biases. A Study of 15 US Cities.” American Review of Public Administration, 50(3), 315–327
- “Smarter City, Smarter Investment? A Study of the Relationship Between 311 Systems and Credit Ratings in American Cities.” Government Information Quarterly, 39(4)
- “Transportation and Coproduction: Looking for Vulnerabilities to Boost and Enhance Co-Assessment” Public Money & Management, 43(8): 841-848
- “Determinants of the Coproduction of Public Health During the COVID-19 Pandemic: A Mixed-Methods Study of Students Behaviors on a University Campus.” Social Sciences & Humanities Open, Volume 9
- “Improving Citizen Satisfaction with Local Government using 311 Systems: Case of San Francisco, California.” A chapter in “Innovations In The Public And Nonprofit Sectors: A Public Solutions Handbook.”
- “Co-Assessment through Digital Technologies.” A chapter in “The Palgrave Handbook on Co-Production of Public Services and Outcomes.”
Works in progress